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Pressure

Pretenoris is an intermediary platform where products from different suppliers are sold.

To show our customers that Pretenoris is a serious and transparent web shop, you will find information about the web shop/company below.

Dispute resolution

The European Commission provides an online dispute resolution (ODR) platform: https://ec.europa.eu/consumers/odr. You will find our email address in the imprint above.

We are not willing or obligated to participate in dispute resolution proceedings before a consumer arbitration board.

Why don't we have telephone customer service?
In order to set up a telephone customer service, there must be permanent staff who can always be reached by telephone. This means that an office and telephones must be bought and/or rented. Without all these costs, we can offer you more competitive prices. Lisa is available every day of the week via our email address info@pretenoris.nl. Lisa answers 99% of our emails within 24 hours. Lisa's passion and mission is to make and keep our customers as happy as possible, so Lisa likes to go the extra mile.